• Play Responsibly
  • Self-Assessment
  • Player Controls
  • Age & Legal Restrictions
  • Self Account Limits
  • Get Help – Support

Play Responsibly

At WinXpress, we believe the lottery should be a fun and exciting experience. Playing responsibly is essential to ensure it remains enjoyable. Set a budget before you play and never spend more than you can afford to lose.

Lottery games are based on chance, so don’t chase losses or rely on winnings as a source of income. If gambling ever feels like a problem, take a break or seek help from professional organizations. We support responsible gaming by offering self-exclusion options and deposit limits. Our lottery is strictly for 18+ (or 21+ where required), and underage gambling is not allowed. If you or someone you know needs assistance,

Responsible Gambling Tips:

Lottery games are games of chance, and outcomes are never guaranteed. Playing should be for entertainment only. To help you stay in control, we encourage you to follow these simple guidelines:

  • Set a budget and never spend more than you can afford.
  • Play for fun, not as a way to make money.
  • Avoid chasing losses – winning is not guaranteed.
  • Take breaks and don’t let gambling interfere with daily life.
  • If you feel stressed, stop playing and seek support.
  • Set time limits – Decide how much time you wish to spend playing and stick to it.
  • Avoid playing under the influence – Gaming while under the influence of alcohol can impair judgment and lead to risky decisions.

Player Controls

At Winxpress, we provide player controls to ensure a safe and responsible gaming experience. You can set deposit limits to manage spending, activate self-exclusion for a break, or enable reality checks to track playtime. Our platform also offers cooling-off periods for short-term breaks and access to responsible gaming resources.

  • Deposit Limits – Set daily, weekly, or monthly spending limits to manage your budget.
  • Time Limits – Restrict the amount of time spent playing to avoid excessive gaming.
  • Self-Exclusion – Take a break by temporarily or permanently blocking access to your account.
  • Reality Checks – Get notifications reminding you how long you’ve been playing.

Age & Legal Restrictions

Playing the lottery is strictly for individuals who meet the legal age requirement in their jurisdiction. At Winxpress, players must be at least 18 years old (or 21+ where required by law) to participate.

We take responsible gaming seriously and use verification processes to prevent underage gambling. Any accounts found violating age restrictions will be suspended. Additionally, our platform complies with local gambling laws to ensure a fair and legal gaming environment. Always check your region’s regulations before playing

  • Clearly state that your lottery is for 18+ or 21+ (based on jurisdiction).
  • Mention that underage gambling is strictly prohibited.

Need Support?

If you need assistance setting limits or activating self-exclusion, our support team is available 24/7. Additionally, if you or someone you know needs help with gambling, reach out to responsible gaming organizations such as:

  • National Problem Gambling Helpline – 1-800-522-4700
  • www.winxpress.com
  • Winxpress
Start Assessment

Self-Assessment

Most of the people who play lottery games do so for pleasure and without any issues: however, some players find that it may have a negative impact; there are several common warning signs that may indicate when gaming is becoming a problem.

To help you understand your gaming habits, we offer a quick and confidential self-assessment questionnaire. This tool asks questions designed to identify behaviors that may indicate risky or harmful play. Some examples include:

  • Do you spend more time or money on gaming than you intended?
  • Have you tried unsuccessfully to cut back on gaming?
  • Do you feel anxious, stressed, or guilty after playing?
  • Are you borrowing money or neglecting other financial obligations to continue gaming?

Possible Outcomes:

At Winxpress, we provide player controls to ensure a safe and responsible gaming experience. You can set deposit limits to manage spending, activate self-exclusion for a break, or enable reality checks to track playtime. Our platform also offers cooling-off periods for short-term breaks and access to responsible gaming resources.

  • Deposit Limits – Set daily, weekly, or monthly spending limits to manage your budget.
  • Time Limits – Restrict the amount of time spent playing to avoid excessive gaming.
  • Self-Exclusion – Take a break by temporarily or permanently blocking access to your account.
  • Reality Checks – Get notifications reminding you how long you’ve been playing.
Start Assessment

Player Controls

At The UAE Lottery, we are fully committed to Responsible Gaming. We believe that playing the lottery should always be a fun and enjoyable experience, and we work to create a safe and secure environment for all players. While most people play lottery games for entertainment, we understand that, for some, gaming can become problematic. That’s why we offer a range of Player Controls designed to help you manage your playtime, control your spending, and, if necessary, take a break or exclude yourself from playing.

Deposit Limits

To help you manage your spending, you can set deposit limits on your account. These limits can be set on a daily, weekly, or monthly basis. Once your limit is reached, no additional deposits can be made until the limit period ends. Deposit limits provide an effective way to ensure you only spend what you can afford.

Reducing your deposit limits will take effect immediately, while increases to the deposit limit will only be permitted after the current limit period has ended. Please note that once deposit limits are applied, they cannot be removed or bypassed during the set time frame.

Time-Out

If you feel the need for a short break from playing, the Time-Out feature allows you to pause your gaming activity for a period ranging from 72 hours to 6 weeks. During this time, you will not be able to access your account, and we will ensure that you do not receive any marketing materials.

If you wish to increase your time-out period, the change will take effect immediately. However, you will not be able to reduce or remove the time-out period once it is applied. Please note that the time-out period cannot be bypassed or altered until the selected duration has elapsed.

Start Assessment

Age & Legal Restrictions

At The UAE Lottery, protecting minors is a core part of our Responsible Gaming commitment. We take every measure to ensure that our services are only accessible to individuals aged 18 or older. To uphold this, no one under the age of 18 is permitted to open an account or participate in any lottery games.

As part of our rigorous identity verification process, all players must provide personal information, including their full name, date of birth, and address. Additionally, players will be required to upload a valid Emirates ID (EID) or Passport to confirm they are over 18. These identity checks help us prevent minors from accessing our services.

To further safeguard against underage participation, we recommend that you follow these steps:

Deposit Limits

To help you manage your spending, you can set deposit limits on your account. These limits can be set on a daily, weekly, or monthly basis. Once your limit is reached, no additional deposits can be made until the limit period ends. Deposit limits provide an effective way to ensure you only spend what you can afford.

Reducing your deposit limits will take effect immediately, while increases to the deposit limit will only be permitted after the current limit period has ended. Please note that once deposit limits are applied, they cannot be removed or bypassed during the set time frame.

Time-Out

If you feel the need for a short break from playing, the Time-Out feature allows you to pause your gaming activity for a period ranging from 72 hours to 6 weeks. During this time, you will not be able to access your account, and we will ensure that you do not receive any marketing materials.

If you wish to increase your time-out period, the change will take effect immediately. However, you will not be able to reduce or remove the time-out period once it is applied. Please note that the time-out period cannot be bypassed or altered until the selected duration has elapsed.

Start Assessment

Self Account Limits

At The UAE Lottery, we are fully committed to Responsible Gaming. We believe that playing the lottery should always be a fun and enjoyable experience, and we work to create a safe and secure environment for all players. While most people play lottery games for entertainment, we understand that, for some, gaming can become problematic. That’s why we offer a range of Player Controls designed to help you manage your playtime, control your spending, and, if necessary, take a break or exclude yourself from playing.

Deposit Limits

To help you manage your spending, you can set deposit limits on your account. These limits can be set on a daily, weekly, or monthly basis. Once your limit is reached, no additional deposits can be made until the limit period ends. Deposit limits provide an effective way to ensure you only spend what you can afford.

Reducing your deposit limits will take effect immediately, while increases to the deposit limit will only be permitted after the current limit period has ended. Please note that once deposit limits are applied, they cannot be removed or bypassed during the set time frame.

Time-Out

If you feel the need for a short break from playing, the Time-Out feature allows you to pause your gaming activity for a period ranging from 72 hours to 6 weeks. During this time, you will not be able to access your account, and we will ensure that you do not receive any marketing materials.

If you wish to increase your time-out period, the change will take effect immediately. However, you will not be able to reduce or remove the time-out period once it is applied. Please note that the time-out period cannot be bypassed or altered until the selected duration has elapsed.

Start Assessment

Support

If you need assistance setting limits or activating self-exclusion, our support team is available 24/7. Additionally, if you or someone you know needs help with gambling, reach out to responsible gaming organizations such as:

  • National Problem Gambling Helpline – 1-800-522-4700
  • www.winxpress.com
  • Winxpress

Deposit Limits

To help you manage your spending, you can set deposit limits on your account. These limits can be set on a daily, weekly, or monthly basis. Once your limit is reached, no additional deposits can be made until the limit period ends. Deposit limits provide an effective way to ensure you only spend what you can afford.

Reducing your deposit limits will take effect immediately, while increases to the deposit limit will only be permitted after the current limit period has ended. Please note that once deposit limits are applied, they cannot be removed or bypassed during the set time frame.

Time-Out

If you feel the need for a short break from playing, the Time-Out feature allows you to pause your gaming activity for a period ranging from 72 hours to 6 weeks. During this time, you will not be able to access your account, and we will ensure that you do not receive any marketing materials.

If you wish to increase your time-out period, the change will take effect immediately. However, you will not be able to reduce or remove the time-out period once it is applied. Please note that the time-out period cannot be bypassed or altered until the selected duration has elapsed.

Start Assessment